GET SUPPORT
You don't need to be in crisis. You don't need a diagnosis. If you're quietly not coping, we're here to help.
WHO WE SUPPORT
We support adults (18+) living in Essex who are experiencing:
- ✓Suicidal thoughts or history of suicidal thoughts
- ✓Stress or feeling overwhelmed
- ✓Mild to moderate mental health difficulties
- ✓Bereavement or loss
- ✓Confidence and self-esteem issues
- ✓Day-to-day coping difficulties
This is very common. You're not alone, and you don't have to wait until things get worse.
IMPORTANT TO KNOW
We provide short-term, structured support — not long-term therapy or crisis intervention. We may not be the right fit if:
- • Your primary need is complex or historic trauma (e.g. childhood abuse, long-term PTSD)
- • You are in active crisis or present with high-level risk that cannot be safely managed
- • You are involved in ongoing court proceedings (criminal, family, or safeguarding)
- • You are experiencing active alcohol or drug addiction
- • Your needs require specialist or long-term therapy outside our 12-week model
- • You are under 18 or don't live in Essex at time of referral
- • You are currently receiving inpatient treatment or acute crisis care
If we can't help, we'll always signpost you to services that can — including NHS Talking Therapies, Samaritans, trauma-specialist services, or substance misuse support.
HOW TO REACH OUT
Get in touch
Call us on 07308 069 609 (Mon-Fri, 11am-7pm) or complete our online self-referral form. You can also ask your GP or social prescriber to refer you.
We respond within 72 hours
Our Clinical Assessor reviews every referral and decides which service is most suitable for you — counselling, coffee groups, or befriending calls. You'll be contacted and told what support we're offering.
Get matched
We'll match you with the right support. Current wait time is approximately 4 weeks. If you're on the counselling waitlist for longer than 6 weeks, we'll re-review your suitability before allocation.
IN CRISIS?
We are not a crisis service. If you're feeling acutely suicidal and unable to keep yourself safe, please contact: